Dataverse Knowledge in Copilot Studio: Multiline Text Columns and File Columns.

Dataverse Knowledge takes center stage in Microsoft Copilot Studio’s latest update—with support for multi-line text and file columns, plus improved answer consistency. These enhancements make agents built in Copilot Studio more intuitive, insightful, and reliable—helping users uncover business-critical information even when it’s buried in long notes or attachments. 

Unlock Deeper Insights with Multiline Text Columns and File Columns in Dataverse Knowledge 

Agents built in Copilot Studio using Dataverse Knowledge can now intelligently search across multiline columns and file columns, making it easier than ever to find the information you need. Just ask in natural language, and these agents will surface the most relevant results—no matter where the data lives. Searching through long comments or attached files is now easier than ever with Dataverse Knowledge.  

Here are some examples you can try out: 

“Which phones have the best reviews for creators?” 

“Show me the phone that’s a balance for storage and battery life” 

“What are some reviews of Contoso phone?” 

and you’ll get the exact results you need—even if that information is buried inside a file or multiline text. 

Note: Dataverse Knowledge in Copilot Studio does not support images and tables in files and will only return results in the language of the content. For example, if a document is written in English, it must be searched using English terms. Multi-lingual/image/table search from within files will be included in a future update. 

Improved Answer Consistency with Dataverse Knowledge 

We know it can be frustrating to get different search results for the same question, especially when you rely on accurate information for your work. That’s why we’ve added a new behind-the-scenes update that makes sure your agents grounded in Dataverse Knowledge can produce the same reliable answer every time you repeat a search—even if you ask the same question at a different time. It’s perfect for common work tasks like checking support issues, reviewing contracts, or pulling reports. Consistency and trust in your results are now built right in! 

For example, a query such as – “find contracts expiring within the next 60 days” in compliance or legal review scenarios to demonstrate how accuracy and reliability are maintained for repeated business-critical queries across time. 

Note: This update requires no set up and should be available out of the box. 

Start exploring Dataverse Knowledge with Smarter Search

With support for multi-line and file columns, improved answer consistency, and reliable caching, Dataverse Knowledge in Microsoft Copilot Studio is now more powerful than ever. These updates remove long-standing limitations and make it easier to surface business-critical insights—no matter where they’re hidden. 

Whether you’re building agents to handle support tickets, review contracts, or analyze feedback, Copilot Studio now gives you the tools to deliver faster, more accurate, and more consistent results:

Try natural language queries on long notes and files 

Experience consistent results with built-in caching  

See resources to learn more and get started:

Read this quick set up guide: Support for multiline text and file columns 

Read documentation: How to upload files into a file column in Dataverse 

Watch a demo: Unlock your Dataverse data with secure and powerful search 

The post Dataverse Knowledge in Copilot Studio: Multiline Text Columns and File Columns. appeared first on Microsoft Power Platform Blog.
Source: Microsoft Power Platform