Why are customers loyal to certain brands? The reasons are changing. How can you keep up with these changes and adapt to encourage loyalty from your customers? Let your customers tell you. Analyze your customer data to learn more. Enabling intelligent brands Deliver the future using innovative technology[…]

Every senior business leader knows that we can’t manage what we can’t measure. Better insights inform better decisions. In 2024, organizations around the world will face new regulatory reporting requirements designed to increase the transparency of environmental, social, and governance (ESG) impact and progress. For many, it will[…]

Budget and treasury agencies, and the people who lead them, are tasked with tackling a myriad of challenges while simultaneously navigating various macro-economic situations. At a minimum, they are responsible for public spending, financial services policy, strategic oversight of revenue collection systems, and funding vital infrastructure projects. In[…]

Today we’re pleased to announce the availability of a set of new features, enhancements, and preview updates for Microsoft Cloud for Financial Services that will deliver new capabilities for wealth management firms, banks, and other financial institutions as they drive new product innovation and process improvements. For wealth[…]

It’s easy to wonder if the challenges the insurance industry faces in 2023 outweigh the opportunities.   Economic headwinds, new competitors, regulatory demands, and the lingering effects of COVID-19it all adds up to one of the most difficult environments in recent memory. Nonetheless, I encourage insurers to see this[…]

Energy organizations continue to face the complex challenge of meeting the world’s growing demand for energy while reducing emissions. But they’re not facing these challenges alone. Innovators across industry, government, and technology are joining forces and collaborating to find answers. Today, the energy industry has unprecedented opportunities to[…]

Manufacturing is going through interesting times. It has been roiled by pandemics and wars, seen its supply chains slow down if not completely buckle, and confronted a labor shortage as one generation of workers retires (or quits) and another generation has not yet filled the gap. Finding a[…]

Governments seek to serve and protect their communities through the delivery of essential public services. It’s peoplethe government’s own workforcethat make these services possible. From elected officials and tax administrators to social workers, police officers, and firefighters, the government is comprised of qualified individuals who have eagerly answered[…]